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Leadership Tip 14: Reduce Other People’s Dependence on Your Decisions
You're a leader in the organization. And you're supposed to be at another meeting, that started 15 minutes ago. Your previous meeting ran long, so now you're late. But the conversation you just had?...
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Leadership Tip 15: Reward Meeting Behavior You Want to See
You need a senior person at a meeting. The meeting is supposed to start at 2 pm. The leader strolls in at 2:15. When leaders act this way, they show their power. When I've asked why the person is late,...
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Practice Congruence to Create an Effective Culture
Dan, a CIO, needs the teams to work faster. The customers are moving away from the company's products. If they can recapture the customers, the company will succeed. If not? Layoffs loom. Dan demands...
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Four Ideas to Know When Someone is Ready for Leadership or Management
We're pretty good at knowing when someone is a good fit for a technical role. But how do we know when someone is ready for technical leadership or management? That's a lot more difficult, and that's...
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It’s Time to Clarify Work Boundaries and “Quiet Quitting”
The news is full of this idea of “quiet quitting.” That's where people do just what the job requires and not more. Well, I have a contrarian view: Why do managers think it's okay to ask people to do...
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How to Approach the Layoff Conversation with Respect and Congruence, Part 2
Do you know what to say when it's time to lay people off? The first time I had to lay someone off, I had no idea what to say. However, if you have a reasonable context, you (or HR and you) can create a...
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Acknowledge Everyone’s Emotions for a Congruent Layoff Conversation, Part 3
Any time we mess with people's money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be...
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Lay People Off with Congruence to Make Better Business Decisions, Part 4
I don't know of anyone who likes layoffs. However, they are one tool in your management toolbox. But so many layoffs don't return the results the managers expect. Worse, the layoffs alienate the...
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How to Differentiate Risk Management, Risk Mitigation, and Technical Debt
I've been talking with a very sharp leader about how that person uses the ideas of risk and technical debt. I'm paraphrasing, but the leader said something like this: “We realize we need to incur some...
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How to Build Human Connections With and Among Team Members, Regardless of...
Barney, a senior manager, said, “I need everyone to return to the office. I'm okay with what they're doing, although I miss the buzz of people doing the work. But I don't know how to build the human...
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